We are suppliers for over 4000 WWII hobbyists & major movie, productions since 2004.


World War II Guns - PRIVACY POLICY

Privacy matters. Wwiiguns.com recognizes the importance of our customers' privacy, and takes a number of steps to protect that privacy. The following discloses the information gathering and dissemination practices for our Web site.

Wwiiguns.com PRIVACY POLICY

Wwiiguns.com, and its parent, subsidiaries and affiliates (collectively, " Wwiiguns.com "), believes in protecting the privacy of its customers. The purpose of this privacy policy is to describe the kinds of information that we may gather about you; how we may use that information; how we protect it; when we may disclose it; and the choices you have regarding your information. By visiting the Site, you are consenting to the practices described in the current version of this privacy policy. If you have visited the Site previously, please review the privacy policy again to be sure you are familiar with its present terms. Recent changes to the privacy policy can be found below under Privacy Policy Changes. If you have any questions or concerns about the privacy or security of your information, you may contact us via email.

NON-PERSONAL INFORMATION THAT WE COLLECT

We automatically collect non-personally identifiable information from you when you visit our Site. This information includes your Internet Protocol ("IP") address, which is the number automatically assigned to your computer whenever you access the Internet. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our server and to administer our Site. We also collect non-personally identifiable information through the use of cookies. A cookie is an alphanumeric file that a Web site puts on your hard drive so that it can remember something about you while you are using the Site or when you return to the Site. Cookies make it easier for you to use our Site. We use a cookie in order to retain the contents in your shopping cart while you are checking out other areas on our Site. When you are done, the products in your cart are still there for you to buy. We also use cookies to gather certain aggregate usage information about the numbers and frequency of visitors to our Site and individual pages of our Site. This data helps us improve the appearance and usability of the Site. These cookies do not collect personally identifiable information nor do we combine information collected through these cookies with other personally identifiable information about you. Wwiiguns.com, its advertisers and ad servers may also use cookies, as well as files called "Web beacons" or "clear gifs" to determine on an anonymous basis which advertisements and promotions our Site users have seen and how users responded to them. However, we do not use these technologies to collect personally identifiable information.

PERSONAL INFORMATION THAT WE COLLECT

We may collect your personally identifiable information, such as your name, shipping address, billing address, email address, phone number and credit card number, in the course of processing your order, or when we otherwise communicate with you. For example, through the order forms on our Site, we collect personally identifiable information necessary for shipping products that you purchase. We also may collect your financial information (like your credit card number and billing address) and your contact information (like your email address, phone number and shipping address). Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you. You may opt-out of receiving future mailings by using automated link the emails. If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales, of promotional offers from our partners, of environmental issues we think are important and of events taking place in our stores near you. If you currently receive our emails and do not wish to continue receiving them, please use automated link provided in the emails or contact us via email to have you manually removed. We use your shipping address to ship your products to you and to send catalogs and other mailings to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses, or other personally identifiable information, other than to the limited extent described in the "Consenting to Uses of Your Information" section below. If you do not wish to receive catalogs or other mailings from us, please use automated link provided in the emails or contact us via email to have you manually removed.

INFORMATION FROM OTHER SOURCES

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or catalog more easily.

OUR OPERATING PRINCIPLES

Item Availability

The availability of each item is listed in its individual product profile. In-Stock items will be shipped as soon as possible. On Order indicates that we can get the item within 2-3 business days.

Item Delivery

All orders are shipped via the Japanese postal service. Generally, all In-Stock orders will ship within five (5) business days of payment received via bank-to-bank transfers and credit card payments. Japanese Postal Office insurance is included in the shipping of every package.

Item Payment

We accept bank-to-bank transfers, money orders (escrow), online checks, cashier checks (escrow), VISA, MasterCard, American Express, Discover, Diner's Club, and JCB credit cards, PayPal, eChecks (via PayPal) and Escrow.

With Escrow, the buyer will pay the Escrow fees. Bank-to-bank transfers and credit card transactions will not incur any additional fees.

Direct money orders, direct checks, and cash payments are not accepted.

USED ITEM CONDITION

We only stock used items that are in excellent or near new condition. All used items have been tested to ensure they are in full operating condition.

We hope you find this website easy to navigate with the best quality WWII replica guns that Japan has to offer. We have included an array of interesting tid-bits, various quotes, and pieces of history throughout this site to remind everyone who visits, especially the younger generations, about the impact of World War II on all those brave individuals who lived it.

We wish you well in all your World War II interests,

CONTACT US

It is our mission at WWIIGuns.com to provide you with the best customer service before and after your purchase. We want to provide you with all the necessary information in order for you to feel knowledgeable and comfortable with your purchase decisions.

Click here to enter our Knowledge Base where some of the most common questions have already been answered. We encourage you to explore this area before submitting your inquiry, because you may just find exactly what you need to know.

Click here to enter our convenient Customer Service Center where you can inquire about any of our products, track your orders, and connect to our Knowledge Base.

Feel free to make an inquiry any time, 24/7. Our Customer Service Center operates Monday through Friday, excluding national holidays and weekends. We do our best to respond to all inquiries within 24 hours. Any inquiries submitted outside of our operating days will be responded to as quickly as possible the following day.

CUSTOMER SERVICE CENTER

Before submitting an inquiry to customer service, we encourage you to check out our Knowledge Base where youll find the answers to our Frequently Asked Questions.

Quick search our Knowledge Base by entering keywords:



    

To check the status of your order, click here to be redirected to our Automated Order Tracking System. You will also receive email updates regarding the status of your order.

For all other inquiries, click here for our Customer Service Request Form. Once filled out, you will be issued a Reference Number that you can utilize to monitor your request. You will also be emailed notification when your inquiry has been responded to.

Customer Service hours are Monday through Friday from 01:00 to 09:00 GMT, excluding national holidays and weekend. Inquiries submitted outside these service hours will be responded to as quickly as possible on the following business day.