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We are suppliers for over 4000 WWII hobbyists & major movie, productions since 2004.

Reference number

Before contacting customer service please see the Knowledge Base/FAQ for additional information. For order status please see our automated order tracking system and the email updates that you receive from our system. If you have further inquiry please always state your order reference number when communicating with customer service. This helps us to answer your inquiry faster.

Contacting customer service

All customer service requests will be issued reference number that you can use to monitor your request status.

Check status of your inquiry.

Sending your request or question

Please use the form below to send your inquiry. You will be emailed notification when your inquiry has been responded to.

Go to customer service request form

Customer service hours Mon-Fri 01:00-09:00 GMT except on national holidays. Inquiries sent outside service hours will be serviced on following business days.

Current customer service que: Normal.
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Knowledge Base

Some of the common questions have been already responded in our knowledge base. Please see this area before submitting your inquiry to customer service department.

Go to knowledge base

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